Premium management

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Premium management

Premium management of IT creation

You want the certainty that your IT partner continuously monitors your IT infrastructure. But also that you are proactively advised on keeping your data center up-to-date in terms of hardware and software and that this is also carried out for you. And that your IT partner solves problems if they occur at previously agreed rates and lead times.

With the Premium management services you choose for the complete unburdening of your IT management. You no longer have to worry about the management of IT infrastructure. You do your business; we ensure that you can continue to work.

What is Premium Management?

You want to be able to concentrate on your business and not have to worry about your IT infrastructure. And since your business processes also continue outside standard office hours, you want the certainty that your IT infrastructure is available 365x24x7, that optimal performance is achieved and that potential problems are prevented. This is a time-consuming process, in which it is of great importance that your IT infrastructure is never lost sight of.

When you outsource (part of) the management of your IT environment, you decide how you shape this. You decide to what extent you outsource tasks. This saves you time without losing control. This gives your IT department more time for other activities, such as:

First-line IT activities, such as support for your employees
Application management
Setting up virtualization
Innovating the IT environment
Projects, for example when you switch to a new software package

Would you like Managed Services advice?

Please leave your contact details and our specialists will contact you as soon as possible.

Expert IT advice

Optimally prepared

You are optimally prepared for calamities and unexpected absence. You can immediately call for help from a professional IT partner.

On-call assistance

If you need support, please call our ServiceDesk. You have direct access to our 8x5 ServiceDesk for support requests.

On post-calculation

The deployment is based on best effort and approved cost estimate. The actual settlement is based on post-calculation.

Why Premium Management?

You can focus on achieving your business objectives
Continuous attention to the 24×7 availability and optimal performance of your IT infrastructure based on an SLA
Proactive advice on adjustments ensures the continuity of your IT infrastructure
In the event of disruptions, immediate action is taken to make your IT infrastructure available again as soon as possible.
By bundling knowledge and economies of scale, we manage your IT environment better, more efficiently and at lower costs.

Do you want a different service or a different SLA? Then see:

Basic Monitoring

Service desk plus

How does Premium Management work?

When you management (partially) outsourced, clear agreements are made. You have control over which agreements these are. Even when you outsource your management completely, you still determine the extent to which this happens. For example, between which times the management tasks are picked up for you and within which time there must be a response.

These agreements are included in the Service Level Agreement (SLA). This specifies the service you can count on and the time frame within which things will be resolved. This way you always know where you stand.

A day without management means extra risks of disruption. By using our Premium management service, we continuously monitor your IT infrastructure for you and proactively advise you on possible adjustments that improve uptime and/or performance. And if a problem occurs, we work on a quick solution every hour of the day.

Can I help you?

Do you have a question? Would you like a demo or a quote?

Bas Schonck

Account Manager Managed

Premium management