PREMIUM

You want full assurance that your IT partner continuously monitors your IT infrastructure. Also, you would like to be advised proactively in keeping your data centre up-to-date when it comes to hardware and software. In addition, your IT partner solves problems should they arise at pre-agreed rates and lead times. Then choose PREMIUM of IT creation. Meanwhile, you can do your core business; we make sure that you can carry on doing just that.

Hassle-free management

You no longer have to worry about managing IT infrastructure. Your IT systems are monitored 7x24 hours therefore, immediate remote action will be carried out.

Proactive

A predetermined amount of your IT infrastructure that is to be managed will be agreed upon in advance. We do this based on a Service Level Agreement, in which activities and response times are set.

7x24x365

Our remote management services are conducted 24x7x365. Consequently, we proactively monitor your IT environment in the middle of the night, on weekends or during the holidays, and so on. We ensure that you can always carry out your business.

Why PREMIUM?

You wish to concentrate on your business and do not wish to worry about your IT infrastructure. In addition, since your business processes continue during out-of-office hours, you desire absolute assurance that your IT infrastructure is available 24x7x365 This is a time consuming process, of which it is imperative that your IT infrastructure is not let out of sight for one moment.

A day no management means additional risk for disturbances. By making use of our PREMIUM Services, we continually monitor your IT infrastructure and proactively advise you on possible adaptations that improve the uptime and/or performance. Should a problem occur, we work every hour of the day to find a solution.

In brief:

You can focus on achieving your business goals.
A continual attention of the 7×24 hour availability and optimal performance of your IT infrastructure based on an SLA.
Proactive advice on adaptations guarantee your IT infrastructure’s continuity.
In case of disturbances, immediate actions will take place to resume continuance of your IT infrastructure as soon as possible.
By bundling of knowledge and scale advantage, we manage your IT infrastructure better, more efficient and against lower costs.

Managed Services advice

With the PREMIUM contract, you no longer have to worry about managing IT infrastructure.

For further enquiries, please contact one of our Managed Services advisers.

Would you like to know more about the possibilities for your organisation?

Tell us what you want to know in a couple of words and we will contact you immediately.

+31 (0) 85 111 0 700

Nieuwland Parc 155
3351 LJ Papendrecht
The Netherlands