Basic monitoring

Basic monitoring of IT creation

If you need temporary help with managing your IT infrastructure, you can be better prepared for this. When you choose the Basic monitoring of IT creation, we will take care of the installation and setup of the necessary software tools, processes and communication, so that you can ask us for help ad hoc and quickly, for example in the event of (un)planned absence of your system administrator.

Basic monitoring is our first level of SLA service. We provide your company with a Managed monitoring solution with a bronze SLA. With this managed solution you can also request (temporary) support for unplanned absences or large projects.

What is being monitored?

We monitor various parts of your IT environment:

• System performance
• Disk usage
• Specific services and/or applications
• Application performance
• Backup performance

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How does Basic Monitoring work?

Weekly reports are automatically sent by e-mail, in which you can view the status of your server(s) and/or workstation(s) in one overview. The remote monitoring of your server(s) takes place with an interval of 5 minutes. With this we offer you 24/7 remote monitoring. In short, we keep a continuous eye on your systems. We ensure that your users can get started and continue working carefree every day.

In addition to the fact that you can count on us for remote monitoring, we are ready for you with more Managed Services. For example, we can provide your IT environment with preventive maintenance with Servicedesk plus or you can opt for a full service SLA with Premium management.