Managed EDR

A Managed EDR solution detects, investigates and responds as needed to suspicious activity across all endpoints, such as PCs, laptops and servers. Endpoint protection provides organizations with an additional layer of protection on top of traditional antivirus and firewalls.

With this service we provide protection of your endpoints, whether this concerns servers in our datacenter, your workplaces or other equipment. Based on your needs, we set up a private tenant in which your equipment is housed and divided into logical groups. Each group can be assigned its own security policy to optimally align the protection with the security needs.

Managed EDR at IT creation

  • Setting up the tooling (users, groups and policies);
  • Assist in the deployment of up to 5 agents;
  • Assist in using the EDR solution (adjust incidents / policies);
  • assist in connecting other systems (SSO, AzureAD, etc.) where supported;
  • Assisting in setting up alarms;
  • Assist in handling incidents within the EDR solution;
  • Assist in creating exclusions;
  • Setting up automated actions based on infections;
  • Providing a half-yearly report including analysis, including;
    • Potential areas for improvement based on the data;
    • Proposals for improving the design of the tooling

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A new generation of antivirus
Malware developments do not stand still. That is why a Next Generation Antivirus (NGAV) is required. An NGAV has detection capabilities that do not look for malware but look for symptoms of malware, so that they detect the cause. It is not about the file, it is about the pattern and the threat.
Multiple operating systems possible
For Windows, Linux and MacOS, all versions supported by the vendor are also supported for Managed EDR. In some cases, support for legacy operating systems (e.g. Windows 7) can also be provided.
Sentinel One
For both NGAV and EDR we use SentinelOne. A proven solution with an extremely high detection rate and very few false positives. We can also call on the research team of SentinelOne. A respected and renowned team of experts, fully dedicated to detecting abnormal behavior and zero-day exploits.

The benefits of endpoint protection

In addition to NGAV, endpoint detection & response – EDR for short – is important to also be able to take preventive action. EDR detects abnormal behavior and takes immediate action. For example, if an Excel sheet is started from Outlook, this could easily be an attachment that is opened by an employee. If that Excel sheet then calls PowerShell and network connections are started, then something is wrong and there is a very good chance that it concerns malware. The advantage of EDR is that these types of actions are detected immediately and that action is taken to prevent worse.

Isolating and limiting workplaces

If a ransomware infection is detected, immediate action must be taken depending on the type of device. A workplace will be immediately isolated from the network so that it cannot cause any damage. At the same time, it is also conceivable that less drastic measures are taken in certain situations. That certain traffic flows are still possible but other traffic flows are blocked. All these scenarios and functionalities can be arranged with our NGAV and EDR functionalities.

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Curious about Managed EDR or would you like to take a demo?

Anton van der Veen

Sales manager managed services

Contact me!